Shipping policy

SHIPPING POLICY

This Shipping Policy outlines the shipping and delivery terms applicable to customers who make a purchase through ivyn.in

If you have any questions regarding our shipping or delivery process, please contact our customer service team:

Email: support@ivyn.in
Phone: +91 9620444896

Our team will be happy to assist you with any shipping-related queries.

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Shipping charges will be shown at the time of checkout.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.