Customer care

Returns & Exchanges

Start an exchange or return request here. One exchange is free, so if the fit, size, or colour is not right, exchange is the smoothest option.

Best option

Exchange

One exchange is free

Choose this for size, colour, or style changes. One exchange is free per order wherever replacement stock is available.

Return charge

Return

Rs. 99

If you prefer to return the item because you do not like it, this pickup charge is deducted from the refundable amount after quality check.

Window

7 days

Request an exchange or return within 7 days of delivery. Items must be unused, unwashed, and returned with tags and original packaging.

Start request

Share your order details

Send the order number, phone number used at checkout, product name, and whether you want an exchange or return.

Start on WhatsApp

Prefer email?

Submit a request

We will review your request and reply with the next step. Exchange availability depends on stock at the time of request.

How it works

  1. Submit request: Send your order details within 7 days of delivery.
  2. Approval: Our team confirms eligibility and pickup details.
  3. Pickup and quality check: The item is checked for tags, condition, and packaging.
  4. Resolution: One exchange is shipped free when stock is available. Refunds are processed after deducting the return pickup charge.